The comparison

Helpdesk AI automates your inbox. Euporo runs your organisation.

Most AI agents do one thing: customer-service tickets. That's fine — if that's your only problem. Here's how Euporo compares to the helpdesk AI agents you're probably weighing us against.

Scope

Customer-service tickets

Support, sales, finance, HR and operations

What it does

Answers and resolves tickets

Plans and executes work — end to end, across your systems

Where work starts

A customer sends a message

Messages, forms, chat — and signals from your systems

Industry

Often e-commerce only

Insurance, logistics, fintech, retail, manufacturing and more

Integrations

Dozens, built around the helpdesk

213 out of the box — and any API via OpenAPI

Hosting

US cloud

EU-sovereign — no US anywhere in the data path

Automation rate

“Up to 90%” — definition unknown

0 → 80% — only truly autonomous runs count

When you give feedback

A request in a portal, waiting for the next release

A tracked backlog item with an honest status — often a tested fix within hours

Only got one busy support channel? Then helpdesk AI might be enough. But if the work is growing everywhere — sales, finance, operations — you don't want a tool per department. You want one workforce.

The difference

Why Euporo is different

Not a black box

A team you can understand

Managers and specialists, with the reasoning behind every routing and action visible and explainable. No mystery, no leap of faith.

Difference

Finished only when it's actually done

Every specialist works to a plain checklist — what must be true for the task to count as done. Work is marked complete only when those criteria are genuinely met, verified against what the agent really did. Anything unconfirmed goes to a person — no box-ticking, no false finishes.

Difference

People in control by default

It proposes before it acts on anything uncertain or sensitive — and you can stop, redirect or take over, any time.

Difference

Constrained by design

An agent can only use the tools you've connected and curated. Whole systems are never exposed; it can't invent powers it wasn't given.

Difference

EU-sovereign by default

Runs entirely in the EU, on infrastructure you control — GDPR by architecture, not policy. The full story is on the Trust page.

Difference

Simulation-first go-live

Agents run against simulated tools from day one; real systems are wired in one at a time, self-serve. Value in days, not quarters.

See the difference on your own work

No demo environment full of someone else's tickets: start in simulation on your own inbox and see what Euporo would do with it — across all your departments.